Privacy Policy — PinasPGS Casino Philippines

Last updated: June 2026

PinasPGS Casino ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and PAGCOR regulations.

1. Information We Collect

We collect the following categories of personal information from players:

1.1 Registration Information

When you create an account, we collect your full name, date of birth, email address, mobile phone number, and home address. This information is required to create your account and verify your identity as required by PAGCOR.

1.2 KYC Verification Documents

To comply with anti-money laundering regulations and PAGCOR requirements, we may collect copies of government-issued identification documents, proof of address, and payment method verification.

1.3 Financial Information

We collect transaction data including deposit amounts, withdrawal requests, payment method details (GCash number, bank account information), and transaction history. We do not store full credit/debit card numbers.

1.4 Technical Data

We automatically collect your IP address, browser type, device information, operating system, pages visited, session duration, and gameplay data to improve platform performance and detect fraud.

2. How We Use Your Information

Your personal data is used for the following purposes:

●Account creation and management

●Identity verification and KYC compliance

●Processing deposits and withdrawals

●Customer support and dispute resolution

●Anti-fraud and anti-money laundering compliance

●Marketing communications (with your consent)

3. Data Security

PinasPGS Casino implements industry-standard security measures to protect your personal data, including 256-bit SSL encryption, secure data centers, regular security audits, and strict access controls. Your financial transactions are encrypted and protected.

We do not sell your personal data to third parties. We may share your data with payment processors (GCash, Maya), identity verification services, PAGCOR as required by law, and third-party game providers only to the extent necessary to provide services. All third-party partners are bound by strict data protection agreements.

5. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

Right to AccessRequest a copy of the personal data we hold about you

Right to CorrectRequest correction of inaccurate or outdated information

Right to DeleteRequest deletion of your data (subject to legal retention requirements)

Right to ObjectObject to the processing of your data for direct marketing purposes

To exercise any of these rights, contact our Data Protection Officer at our contacts page.

6. Data Retention

We retain your personal data for as long as your account is active and for a period of 5 years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act. Transaction records may be retained for up to 10 years as required by law.

7. Cookies

We use cookies to improve your experience on our platform. For detailed information about the cookies we use, please see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered players of significant changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or to exercise your data rights, contact us at our Contacts page or through our 24/7 Live Chat support.